Platform Capabilities
Comprehensive feature catalog of the M2P Prepaid Platform — onboarding, card issuance, transactions, tokenization, forex, and more.
A detailed breakdown of every capability available on the M2P Prepaid Platform.
Customer Onboarding & KYC
Card Issuance & Lifecycle
| Capability | Description |
|---|---|
| Virtual Card Issuance | Instant virtual card generation linked to a wallet — ready to transact in seconds |
| Physical Card Request | Order physical cards with custom embossing and delivery tracking |
| Card Activation | Activate via API or OTP-based flow |
| Lock / Unlock | Temporary lock and unlock for customer-initiated holds |
| Block (Permanent) | Permanent blocking for lost, stolen, or compromised cards |
| Card Replacement | Hot-swap replacement cards with automatic balance transfer |
| PIN Management | Set, change, and reset PIN via a secure encrypted channel |
| Card Preferences | Enable or disable ATM, POS, e-commerce, contactless, and international transactions per card |
Card lifecycle states are fully documented in the Card Lifecycle section of the Implementation Guide.
Wallet & Balance Management
| Capability | Description |
|---|---|
| Multi-Wallet Support | Per-customer wallets with independent limits and configurations |
| Balance Inquiry | Real-time balance check via API |
| Credit / Load | Load funds via bank transfer, UPI, e-collect, or API push |
| Debit | Merchant payments, P2P transfers, bill pay, and ATM withdrawal |
| Wallet-to-Wallet | Intra-platform P2P transfers between wallets |
| Transaction History | Full ledger with pagination, date filters, and transaction type filters |
Transaction Processing
The platform supports a wide range of payment channels and transaction types:
Tokenization & Digital Wallets
Seamless provisioning for all major digital wallet platforms:
Apple Pay
VTS-based card provisioning for Apple Wallet with in-app and manual provisioning support.
Google Pay
Token provisioning for Google Pay with push provisioning and yellow path support.
Samsung Pay
Token provisioning for Samsung Wallet with MST and NFC support.
RuPay Tokenization
NPCI TKM-based RuPay card tokenization for domestic digital wallet support.
Token Lifecycle Operations: Suspend, Resume, and Delete tokens across all platforms.
Click to Pay (Visa CTP)
Enable seamless, secure checkout for your cardholders across participating merchants with Visa Click to Pay:
| Capability | Description |
|---|---|
| Register Entity & Kit | Enroll a customer and card with Visa CTP in a single API call |
| Add / Remove Kits | Manage individual card enrollments on the CTP network |
| Remove Entity | Opt out a customer and all cards from Click to Pay |
| Fetch Entity Details | Retrieve full CTP profile with token and payment instrument details |
| Request Status Tracking | Poll async operations with request trace IDs |
| Auto-Enrollment | Automatic CTP enrollment on customer registration (configurable) |
| Auto-Sync | Profile updates automatically synced to Visa CTP network |
Click to Pay is an add-on module available for Visa card programs. See the Click to Pay section for full API documentation and integration guide.
Multi-Currency & Forex
| Capability | Description |
|---|---|
| Multi-Currency Wallets | Hold balances in 30+ currencies simultaneously |
| Forex Rate Engine | Real-time exchange rates with configurable markups per program |
| Currency Conversion | Convert between wallets at live rates with markup transparency |
| International Transactions | Cross-border transaction authorization with automatic currency conversion |
| Forex Card Programs | Travel card programs with multi-currency wallet support |
Notifications & Communication
| Channel | Use Cases |
|---|---|
| SMS | Transaction alerts, OTP delivery, card status updates |
| Statements, welcome emails, card dispatch notifications | |
| Push (FCM) | Real-time app notifications for transactions and security events |
| Transactional alerts via WhatsApp Business API | |
| Webhooks | System-to-system event callbacks for real-time integration |
All notification templates are configurable per tenant with dynamic placeholders. See Notification Setup for template details.
Reporting & Analytics
| Report Type | Description |
|---|---|
| Transaction Reports | Daily, weekly, and monthly transaction summaries with filtering |
| Settlement Reports | Reconciliation files for bank settlement processing |
| MIS Reports | Management information reports for digital wallet launches and metrics |
| Custom Reports | SQL-based report generation and download for custom analytics |