Platform Overview
Architecture
High-level platform architecture, deployment infrastructure, security standards, compliance, and the FDE implementation model.
High-Level Platform Architecture
Each service is:
- Independently deployable — No system-wide release required
- Independently scalable — Scale transaction engine without touching card management
- Resilient — Service failures are isolated; no cascading failures
- API-first — Every capability is accessible via REST API
Deployment & Infrastructure
| Dimension | Detail |
|---|---|
| Orchestration | Kubernetes with auto-scaling |
| High Availability | Multi-zone deployment, automatic failover |
| Disaster Recovery | Active-passive DR with configurable RPO/RTO |
| Multi-Region | Regional deployments for India and GCC |
| Monitoring | Real-time health monitoring, alerting, and SLA tracking |
| CI/CD | Automated pipelines — build, test, deploy in hours |
Security & Compliance
| Standard | Coverage |
|---|---|
| PCI-SSF | Certified |
| PCI-DSS | Level 1 certification path — cardholder data protection, secure network, access controls |
| Data Encryption | AES-256 at rest; TLS 1.2+ in transit; HSM for cryptographic operations |
| Data Localization | Compliant with India (RBI) and GCC data residency requirements |
| Access Control | Role-based access (RBAC), multi-level approval workflows, complete audit trails |
| Tokenization | Network tokenization (VTS, MDES, RuPay) for mobile wallet security |
| Key Management | Vault-based secrets management with automated key rotation |
Implementation Model — FDE
A dedicated Forward Deployed Engineer (FDE) is embedded with the client during implementation:
| Property | Detail |
|---|---|
| Dedicated Engineer | DCMS support team engineer embedded with the client |
| Acceleration | Go-live in weeks, not months |
| No-Code Tools | Combined with Connect for rapid CBS integration |
| On-Site | Handles integration, configuration, and customization |
| Transition | Moves to remote support post-launch |
Industry Differentiator
The FDE model is unique in the industry. Competitors rely on traditional System Integrator (SI) models with 3–6 month customization cycles.
